User guide

This guide allows you to understand the different components that make up your product for the "Event" use case.

Claim page

After scanning a QR Code or NFC chip, you will access the "Claim" page allowing you to recover the ownership of the scanned product.

This page allows you to view:

  • The product image: A high-quality image of your product is displayed at the top of the page

  • The background of the product image: A high-quality image is displayed at the top of the page, behind the product image

  • The product name: The product name is displayed below the image

  • Who certified it: The name of the brand that created the product in Authentify It

  • A "Claim" button: A button to trigger the logic of obtaining ownership of the product

  • Two brand upsells: Benefits that the brand wants to promote

  • Additional information in the form of sections with images, text, and stripes: Additional information on the benefits obtained after claiming the product

  • A donation block

A navigation bar menu is also accessible if you are logged in, to return to your collection or your profile page.

Next step

Click the claim now button.

If you are logged in:

  • If the product does not have EPOS security, you will be redirected to a success page that you can close with the "Close" button, and then you will be redirected to the product page.

  • If the product has EPOS security, you will be redirected to a page to authenticate your purchase using a code you received from the seller, by email, or on your receipt.

If you are not logged in, you will be prompted to log in and then continue with the logged-in steps above.


Product page

Once you arrive on this page, you will benefit from all the information about the product you have just retrieved.

This page allows you to view:

  • The product image: A high-quality image of your product is displayed at the top of the page

  • The background of the product image: A high-quality image is displayed at the top of the page, behind the product image

  • The product name: The product name is displayed below the image

  • Who certified it: The name of the brand that created the product in Authentify It

  • A "view passeport" button: This button allows you to access your product's passport, which contains all the important information regarding its authenticity.

  • A button with an upward arrow: This button allows you to share product information on social networks

  • An Add to Apple Wallet (or Google Wallet) button: This button allows you to install the pass for your product directly into your wallet, allowing you to receive exclusive push notifications from the artist directly.

  • A slider with different banners (if shared by the brand): These banners are clickable and will redirect you to the important pages that the brand wants to share with you

  • Tabs:

    • About: This tab contains information about the artist

    • What's on: This tab contains a schedule of the event

    • Merch: This tab contains a secondary product shop that the brand wishes to offer you.

    • Rewards: This tab contains your rewards

    • Booklet: This tab contains information to get a booklet

  • A booklet promotional bloc

  • Donation: A Call to Action image allowing you to be redirected to the site that the brand wishes to share, in order to make a donation for a defined theme (Example: Donate to sea life)

  • A footer: Each page contains the brand sponsor(s)


With the "About" tab positioned, by scrolling down, you will be able to consult different information and images relating to the artist while accessing different sections:

  • A banner: A high-definition image with a title, a description and an icon

  • An image slider: Multiple images scrollable horizontally with titles and descriptions

  • An history: A timeline about the history of the event

  • Rewards: The list of your latest rewards

  • A merch widget: This widget allows you to display a few secondary products, with a button allowing you to see them all

You will also find at the bottom of the page a block to order your booklet, as well as a space allowing you to make a donation to the brand's association.


With the "What's" tab positioned, by scrolling down, you will be able to see a banner, then consult the schedule of the event, filtered by date and time.

You will also find at the bottom of the page a block to order your booklet, as well as a space allowing you to make a donation to the brand's association.


With the "Merch" tab positioned, by scrolling down, you will be able to view a banner, then different secondary products that the brand wishes to offer you, having the possibility of filtering them by category. For each product, you will see a high-definition image, its name as well as its price, and by clicking on it you will be redirected to the official shop in order to be able to obtain this product.

You will also find at the bottom of the page a block to order your booklet, as well as a space allowing you to make a donation to the brand's association.


With the "Rewards" tab positioned, by scrolling down, you can view a banner then your various rewards:

  • Vouchers: A voucher with a promo code and/or a link to access the store to redeem it

  • Raffle: A game you can enter to win exclusive gifts

You will also find at the bottom of the page a block to order your booklet, as well as a space allowing you to make a donation to the brand's association.


With the "Booklet" tab positioned, by scrolling down, you can view a banner then various information:

  • A title: Example: 60 Years

  • A description section:

    • An image

    • A title

    • A description about the booklet

    • A slider image

    • A button to be redirected to the official website to pre-order the booklet

You will also find at the bottom of the page a space allowing you to make a donation to the brand's association.


Passport page

This page contains all the important information about your product and its authenticity. You'll find a title "Fan pass", a button that allows you to return to the product page, as well as a tab containing two buttons:

  • Authenticity

  • Ownership

Below, you'll find:

  • A 3D card with your product's image, the product's name, and who certified it.

  • An Add to Apple Wallet (or Google Wallet) button: This button allows you to install the pass for your product directly into your wallet, allowing you to receive exclusive push notifications from the artist directly.

With the "Authenticity" tab enabled, scrolling down will reveal various information related to the your member details:

  • Customer: you

  • Number: A private unique identifier

  • Member since: The date you claimed this product

You will also find a button that allows you to return to the main page of your product

With the "Ownership" tab positioned, you'll notice that the card has flipped over, revealing new information, such as the owner's name, since when, your email, and a unique identifier. The Add to Apple Wallet (or Google Wallet) button is still present as well.

Then, by scrolling down, you can view the history of rewards used or expired


Apple & Google Wallet

After installing a pass directly on your phone, you now have direct access to your product certificate.

First of all, on the front of the pass, you will find:

  • The brand name and logo

  • The product image

  • Your membership date

  • Your membership ID

  • A QR code (its use depends on the brand you choose)

By clicking on ("...") at the top right of the pass and clicking on "Card details", it will turn over and you will have access to:

  • A direct link to your product on Authentify It

  • A text section to view the latest push notification received directly from the brand or artist

  • A second text section to view the latest important events applied to your pass, such as obtaining a new reward

The button ("...") on the front of the card allows you to manage notifications (as on the back of the pass) but also the possibility of deleting it, for example after transferring ownership of your product.

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